DocuSign Help

If you are needing assistance outside of the hours of Monday to Friday 8:30AM to 5:30PM or Weekends 10AM to 3 PM please view the support options below. 

I'm Stuck...

If you are lost in the DocuSign / Opportunity  process, stuck on a step or unable to find what you are looking for...

READ BELOW

Technical Error

You are trying to work through Command or DocuSign and you are in encountering an error message or glitch...

READ BELOW

1.

Watch DocuSign Training Series on Youtube HERE

2.

Download PDF Guide for assistance if you would rather read a step by step guide...

DOWNLOAD HERE

3.

Visit the FAQ Page:

DOWNLOAD HERE

OR

Answers.KW.com

4.

Call DocuSign Support

1-800-379-9973

OR 

Email Scott LeRoy Marketing at: 

support@ScottLeRoyMarketing.com

5.

If you are still unable to find the answer, please email your leadership staff and we will get back to you the next business day.

1.

Submit a request to KW Support Chat through Command by Clicking on the "?" (question mark) in the upper right of your command page, and click chat with support

OR Click HERE to submit a email support request to KW.

2.

Call DocuSign Support

1-800-379-9973

3.

Email Scott LeRoy Marketing at: 

support@ScottLeRoyMarketing.com

4.

After you have reached out to any of the support options above, please email your Market Center Agent Services Coordinator the issue you are having and which support you reached out to. We will follow up with the KW Region to ensure the technical issue you encounter is being addressed. 

CALL US

Tel: 904-515-2700

EMAIL US
OFFICE HOURS

Mon - Fri: 8:30am - 5:30pm

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