DocuSign Help
If you are needing assistance outside of the hours of Monday to Friday 8:30AM to 5:30PM or Weekends 10AM to 3 PM please view the support options below.
I'm Stuck...
If you are lost in the DocuSign / Opportunity process, stuck on a step or unable to find what you are looking for...
READ BELOW
Technical Error
You are trying to work through Command or DocuSign and you are in encountering an error message or glitch...
READ BELOW
1.
Watch DocuSign Training Series on Youtube HERE
2.
Download PDF Guide for assistance if you would rather read a step by step guide...
3.
4.
Call DocuSign Support
1-800-379-9973
OR
Email Scott LeRoy Marketing at:
5.
If you are still unable to find the answer, please email your leadership staff and we will get back to you the next business day.
1.
Submit a request to KW Support Chat through Command by Clicking on the "?" (question mark) in the upper right of your command page, and click chat with support
OR Click HERE to submit a email support request to KW.
2.
Call DocuSign Support
1-800-379-9973
3.
Email Scott LeRoy Marketing at:
4.
After you have reached out to any of the support options above, please email your Market Center Agent Services Coordinator the issue you are having and which support you reached out to. We will follow up with the KW Region to ensure the technical issue you encounter is being addressed.